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1. Who do I contact to report an animal bite or attack?
2. What are the requirements for pet registration in Frisco?
3. What can I do about a barking, whining, dog during the middle of the night?
4. Where is the animal shelter and the hours of operation?
5. Why would I need to register my pet with Frisco Animal Control?
6. How do I report an animal-related concern?

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1. What do I need to install or repair a residential fence?
2. Do I need a permit for a shed or other accessory building?
3. How do I register as a contractor to work in Frisco?
4. What is the status of my permit application?

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1. Do I have to be a United States Citizen to vote?
2. Where can I apply for an alcohol beverage permit?
3. Where do I get construction and other building-related information?

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1. Who do I contact to report an abandoned vehicle or junk vehicle?
2. What are the requirements for placing Garage Sale signs?
3. What do I do if I see a swimming pool with the fence down?
4. How do I report a property with tall grass (over 12")?
5. Can I have a business at my house?
6. How do I contact my homeowners' association (HOA)?

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1. What is a drought?
2. What is causing the current drought?
3. How long will the drought last?
4. What is being done about the drought?
5. What droughts have we dealt with in the past?
6. Why do drought measures vary across different communities?
7. What can I do to help outdoors?
8. What can I do to help indoors?
9. Who do I contact if I have questions or concerns?

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1. What is a 100-year floodplain?
2. How do I know if my house is in the floodplain?
3. What is the difference between FEMA-designated zones A, AE and X?
4. I have an easement on my property. What is it for?

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1. Can a "children at play" sign be installed in our neighborhood?
2. Can a stop sign be installed on my residential street?
3. Can speed bumps be installed on my residential street?
4. Can parking be prohibited on my residential street?
5. What can be done about speeding on my residential street?
6. Can I request a lower speed limit on my residential street?
7. What is the speed limit in my residential alley?

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1. Can an intersection be changed to allow 2 lanes to turn right?
2. How should bicyclists ride on the road?
3. Why are some roads marked as bike routes?
4. When will you raise (or lower) the speed limit? How are speed limits determined?
5. Can golf carts legally be driven on city streets?
6. When will the sidewalk be built between Point A and Point B?

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1. Who do I talk to about school attendance zone boundaries and/or school bus eligibility?
2. How do I request a crossing guard for a particular location?
3. How can traffic be improved around our school?
4. Who do I contact to report a malfunctioning school zoning warning flasher?

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1. How do I report a street light that needs to be repaired?
2. How do I get another street light installed on my residential street?
3. Why don’t all major roadways in Frisco have street lights?

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1. Who do I contact to report a problem with a traffic signal?
2. Why do some intersections have flashing yellow arrows? What do they mean?
3. Why do I have to wait so long for a green light on a side street?
4. Can you change the traffic signals to operate in flashing mode during the late night hours?
5. How are the yellow and all-red clearance times calculated for a traffic signal?
6. Is it necessary for me to push a button to activate the pedestrian signal?
7. Why does the orange hand flash before I’ve completed crossing the street?
8. How do you decide where and when to install traffic signals?
9. How do I request a new traffic signal?
10. Does the City of Frisco record any of the video from its traffic cameras?

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1. What items can be recycled?
2. What time of day will the carts be emptied?
3. Why wasn't my trash or recycling collected?
4. What’s my trash / recycling pick up day?
5. Who do I call to report a missed collection?
6. How do I get a trash / recycling cart?
7. Where does my recycling go after it is picked up from my house?
8. How can I dispose of used medical needles?
9. Who do I call to report a broken or damaged trash / recycling cart?
10. My trash cart is missing or stolen, how do I get another one?
11. Can I get an additional trash / recycle cart and is there a charge?
12. Where can I throw away my extra trash?
13. How do I dispose of large items that won’t fit in my cart?
14. Where can I buy paper yard waste bags?
15. I live in an apartment; where can I recycle?
16. Can computers be recycled?
17. How do I dispose of old paint, pool chemicals, or pesticides?
18. How do I dispose of tree limbs / fencing?
19. Where can I pick up free compost?
20. Where can I purchase compost and mulch?
21. How do I start composting at home?
22. How can I dispose of smoke or carbon monoxide detectors with mercury?

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1. What type of exam is given?
2. What should I do to prepare for the exam?
3. What should I bring to the testing site?
4. What is the pay structure for the Frisco Fire Department?
5. What is the work schedule for career personnel with the Frisco Fire Department?
6. Can I volunteer as a firefighter for the City of Frisco?
7. Does the City of Frisco provide uniforms and bunker gear?

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1. Who is included in a family membership?
2. Who can pick up and drop off children in the Fun Club?
3. Does the Frisco Athletic Center provide discounts to military personnel?
4. What membership term options are available?
5. Does a Frisco Athletic Center membership include classes listed in the Frisco Fun Guide?
6. How old must you be to utilize the fitness floor?
7. What is the guest policy at the Frisco Athletic Center?
8. Does the Frisco Athletic Center have a sauna or steam room?
9. What is the length of the lap/activity pool at the Frisco Athletic Center?

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1. Where is the Frisco Municipal Jail and when is it open?
2. How can I find out if someone is in the Frisco City Jail?
3. Where is the Collin County Jail?
4. Where is the Denton County Jail?
5. What does it mean when a person is "booked" into the Municipal Jail?
6. What occurs during an arraignment?
7. When are prisoners arraigned?
8. What is "Jail Credit"?
9. Is Municipal Jail credit applied to all arrests?
10. What items may I bring a prisoner?
11. How may I get a prisoner's property?
12. May a prisoner make free phone calls?
13. What is an Alias Warrant?
14. What is a Capias Warrant?
15. How long will a prisoner remain in the Frisco City Jail Facility for class C misdemeanor warrants issued out of a different city?
16. How can a prisoner resolve a City of Frisco class C misdemeanor warrant or arrest?
17. How can a prisoner resolve a class C misdemeanor warrant issued from another city?
18. How can a prisoner get out of the Municipal Jail when arrested for a felony or misdemeanor (other than a class C misdemeanor)?
19. Will city employees recommend a bail bond company or an attorney?

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1. What type of natural gas plumbing system do I have in my home?
2. Will my house explode if I have one of these products installed?
3. What can I do to make my home safe from lightning?
4. What should I do if my home is struck by lightning?

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1. What is geographic information services (GIS)?
2. What is the Global Positional System (GPS)?

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1. How do I offer food if I can't rent a space or build a building?
2. Where can I find information on pools and pool permits?
3. Where can I find information on gate requirements for a residential pool?
4. What are the requirements of food service employees?
5. Who is required to obtain a health permit?
6. How do I obtain a health permit?
7. Are private schools, public schools, and day cares inspected?
8. How do I report a complaint on a food establishment?
9. What do I do if I suspect I’ve contracted a food borne illness?

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1. If I want to apply for more than one position, do I need to fill out an application for each position?
2. Is the City of Frisco civil service?
3. Do you maintain applications on file?
4. How long does it take to fill an open position?
5. Are you open the day after Thanksgiving?

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1. Why is jury service important?
2. What is my duty as a juror?
3. How was I selected?
4. Am I eligible to serve as a juror?
5. Who can be excused from jury service?
6. Can jury service be rescheduled?

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1. How long is the program?
2. How old must you be to attend?
3. Do parents have to attend with their child?
4. When is the Juvenile Impact Program held?
5. Where is the Juvenile Impact Program held?
6. Who can refer a student to the Juvenile Impact Program?
7. Is there a dress code?
8. Will my child have a police record as a result of attending the Juvenile Impact Program?

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1. How do I check the availability of a class?
2. How do I know what level to register my child for?
3. Are there any make-ups for missed classes?
4. Can I register for a year in advance?
5. Which is better, coming twice a week for M/W classes, once a week for Saturday classes, or once a week for Private Swim Lessons?
6. I’m signing up for 4 months in advance, which levels should I register for?
7. I’ve signed up my child for “x” level, but they passed and are now registered for the wrong level. How do I get my child into the new level?
8. Can my children play in the pool if one of my other children is taking a class?
9. Is the indoor lap pool heated year round?
10. Can I register my child for a higher level than they are ready for? My kid needs to be pushed.
11. Why do we have to close the indoor pool if it is thundering and/or lightning outside?
12. My child cries during lessons, what can I do to help?
13. Do you have a swim team here? What about Pre-competitive swim practice?
14. Do I need to put sunscreen on my child if we are taking lessons in the indoor pool area?
15. My child has been at school all day and is hungry before their swim lesson. Is it okay if they have a snack before lessons?

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

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1. Can I be arrested at work?

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1. Who do I contact to use Frisco's 'Block Party Trailer'?
2. How do I contact my homeowners' assocation (HOA)?
3. Do I have to register my house if I rent it to someone?

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1. Who is eligible to receive the Frisco resident rate for pavilion rentals?
2. Which pavilions are available for reservation?
3. Do I need a Special Events Permit for my gathering or event?
4. How do I reserve a pavilion?
5. Can I have a bounce house at my party or event in the park?

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1. My dog is microchipped, so it is already registered. Why would I need to register with the city?
2. Since the program is voluntary, why should I pay to sign up?
3. What is the difference between the 1 or 3 year registration?
4. Will I get reminders?

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1. How do I schedule a pre-submittal meeting?
2. What businesses are allowed at a commercial and/or retail property?
3. How do I obtain a Tree Removal Permit or find out about Frisco's landscape requirements?
4. What do I need to submit for a project?
5. Who do I contact to see if I can sell alcohol in Frisco?
6. Who do I contact regarding Frisco population and demographics?

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1. Who is required to have an alarm permit?
2. What happens if I operate my alarm system without having a valid permit?
3. When should I apply for an alarm permit?
4. What methods of payment do you accept?
5. Are alarm permits transferable?
6. How do I cancel my permit?
7. How much does a false alarm cost?
8. Can I appeal false alarm fees?

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1. What are the elements of the selection / hiring process?
2. What is included in the physical assessment test?
3. Do you have tuition reimbursement?
4. Do you have incentive pay?
5. What type of retirement system does Frisco Police Department utilize?
6. Do I need to turn in an application before I take the test?
7. Do I need to submit a resume?
8. Do I get extra credit or points for prior military service?
9. Is the Frisco Police Department civil service?
10. Do you have language incentive pay?
11. Does the agency have a K9 unit?
12. Can I be hired if I have speeding tickets, criminal history, or instances of drug use in my past?
13. Do you offer lateral entry?
14. When does the next academy start?
15. Are there age restrictions?
16. What is covered in the written test?
17. Is there a study guide for the written test?
18. What is scheduled on the day of the test?
19. What if I do not have any college hours?
20. Can I receive GI Bill benefits while in the police academy?
21. Do patrol officers work 8, 10, or 12-hour shifts?
22. Does the department have a tattoo policy?

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1. My street light is out or flickers on and off. How do I get it repaired?
2. My sidewalk needs repair. Who does this?
3. Where is my customer shut-off for the water to my house?
4. What do I do if I think the reading for my water meter is incorrect?
5. What should I do if my sewer is backing up?
6. Can sewer gas enter my home from city sewer lines?
7. Where does Frisco get its water?
8. Who do I call if I am experiencing low or high pressure water issues in my home?

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1. Why am I seeing an increase in the number of rats in my neighborhood?
2. What is the city doing to get rid of the rats?
3. Does that mean the city isn't going to do anything?
4. What does the city do on its own property?
5. How do residents address the problem?

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1. How will residents be notified when smoke testing will be performed?
2. How is a smoke test conducted?
3. Is the smoke used for testing the sewer system harmful?
4. Do residents have to be home when the smoke testing is performed?

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1. What is stormwater?
2. How do I report stormwater pollution?
3. How can grass and leaves be a pollutant since they are found in nature?
4. What is a stormwater utility fee?
5. Why is Frisco charging a stormwater fee?
6. How much are the fees?
7. What does the stormwater fee pay for?
8. What does impervious mean?
9. How does the city know the impervious area of a property?
10. What do I do if I think the impervious area calculated by the city is incorrect?
11. My fee seems too high. What can I do?
12. Who administers the Stormwater Program and the stormwater fee?

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1. When did the new ordinance become effective?
2. What is the right of way?
3. Does this apply to the franchise utility companies and their contractors and sub contractors?
4. Does this apply to builders and their contractors?
5. Does this affect construction of new subdivisions?
6. Can I be grandfathered?
7. The State requires inlet protection. Right?
8. How can pollutants be reduced without inlet protection?
9. Can inlet protection cause buildings to be flooded?
10. Are there types of inlet protection that can be used?
11. Where should the placard be on the job site?
12. Can I print my own placard?
13. Can materials be stored on the street?
14. Can materials be stored in the right of way behind the curb?
15. Who is responsible if a subcontractor makes a mess?
16. Who do I contact for more information?

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1. Is there a deposit required to set up residential and/or commercial service?
2. When will my deposit be refunded?
3. Do I need to be there when service is connected or restored after a cutoff?
4. My water bill has been significantly higher these last couple of months. Could this indicate I have a leak somewhere?
5. Do you have a night drop box?
6. Do you offer leak adjustments?
7. How do you calculate my sewer charge?
8. My sewer charge is higher than my water charge. Why?
9. What if I fill my pool or had a leak during the winter months?

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1. What do I need to know about Zika and other viruses?
2. What is the City of Frisco doing about mosquito viruses?
3. Are there any precautions I should take to reduce my risk of mosquito bites?
4. Will the City of Frisco treat areas on private property?
5. I see standing water in a drainage easement next to my property. What should I do?
6. What is the risk of someone becoming infected with the West Nile virus?
7. What are the symptoms of the West Nile and Zika viruses?
8. When the city does spray, what area(s) will be sprayed and at what times?
9. What is known about the effects on dogs and cats?
10. How can I find out what cases have been confirmed?
11. Does the City of Frisco spray for mosquitoes?
12. How will the city alert the public of areas to be sprayed?
13. What is the chemical the third-party contractor would use when spraying?
14. Can I request that my residence / neighborhood be sprayed?
15. What precautions should I take when the city does spray?
16. Can the applicator turn off the sprayer at my house if I request so?
17. I live behind / just outside the radius circle noted. Will my house receive overspray?
18. I jog at night. What do I do if I see the fogging truck?
19. Will the chemicals affect my car, patio furniture, or pool water?